Tualatin, OR – July 1, 2009 – As the facility management industry has continued the trend toward outsourcing more and different types of service work, Corrigo Incorporated has delivered the Work Order Network (WON), a web-based software and communication platform that extends the benefits and control of in-house management to all a company’s service vendors. Corrigo today announced the release of its latest version of the WON, with new features designed to better connect facility managers with their service providers.
“Our Facility Management clients need to accomplish more and more work with the same resources and budgets,” said Dr. David Rainton, Corrigo Chief Technology Officer. “With the Work Order Network, they are able to expand their available resources without sacrificing control. They can get more done with existing budgets and track every dollar in real time.”
The Summer 2009 release offers a number of productivity and communication enhancements of value to all users of the WON. Of special note are the expanded 2-Way communication capabilities and a new Price Management feature. In addition to the Work Order Network, these new features and enhancements are also available to users of the CorrigoNet and WorkTrack Facility Management platforms.
2-way messaging now allows a facility manager and service provider to communicate back and forth in real time regarding the status of any work order. The entire conversation is logged for future reference and updated messages can be easily identified by service dispatchers without even switching screens.
Price Management allows the facility manager and the service provider to set agreed upon pricing for jobs, labor rates and replacement parts, which simplifies the process of creating invoices, minimized errors, and reduces off-contract expenses.
Additional enhancements were also included in the Summer 2009 release to simplify administration, enable remote time card, and increase the power of the Work Order Network’s customer portal, used by clients to submit service requests.
“Our facility management and our service provider clients have reported improved operations and reduced overhead costs as a result of using the Work Order Network,” said Rainton. “We are thrilled to be able to continue to add value to this unique solution.”
Concurrent with this release, Corrigo also announced the availability of the Work Order Network to any existing client. Any current user of CorrigoNet or WorkTrack Facility Management interested in accessing the WON can contact Corrigo at 800-398-9058 or won@corrigo.com.
About The Work Order Network
The Work Order Network (WON) is a secure web-based management and communication platform that connects you to your contractors and service vendors in a way unlike any other system. WON provides an in-house level of control while enabling the financial benefits of outsourcing. The same simple method of dispatching and tracking works for both internal technicians and external vendors. Use of the WON requires nothing more than access to the Internet through a computer or mobile device. For everyone involved, the WON is the simplest, easiest and most efficient way to transact business and get work done. For more information, visit www.corrigo.com.
About Corrigo Incorporated
Corrigo provides web-based solutions for the facility and field service management industries that deliver operational visibility, measurement, and control. Founded in 1999, Corrigo has grown to become a leader
in service management solutions, providing the technology behind more than 10 million service requests per year for over 1,200 companies across 100,000 facilities. Solutions include the Work Order Network, CorrigoNet, and WorkTrack product lines. Corrigo has offices in Tualatin, OR and San Mateo, CA. For more information, visit www.corrigo.com.
Press Contact: Wayne Newitts Tel: 503-218-4225 waynen@corrigo.com
